Privacy Policy

Last Updated: December 2025

Houston Cash N Carry (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, mobile application, or any related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. About Us

Houston Cash N Carry is one of Houston’s largest wholesale distributors of general merchandise, providing convenience stores and retailers with a wide selection of products, competitive pricing, and nationwide distribution.

Business Address: 16745 North Fwy Houston, TX 77090 United States Phone: +1 (281)-440-4800

2. Information We Collect

2.1 Information You Provide

Since customer accounts are created internally by our staff, we may collect and store the following information when we set up or maintain your customer account:

  • First and Last Name
  • Email Address
  • Password (encrypted and never stored in plain text)

You may optionally update certain account details through the website or mobile app (e.g., contact changes).

2.2 Information We Already Have on File

As part of your business relationship with us, we may maintain existing customer information previously provided through in-person, email, or phone communication, such as:

  • Business name
  • Physical address
  • Phone number
  • Account number
  • Assigned sales representative
  • Historical order details

2.3 Automatically Collected Information

When you use our website or mobile app, we may automatically collect:

  • Device information
  • Browser or app version
  • IP address
  • Pages viewed
  • Time spent on the Services
  • Error logs or diagnostic data (via Supabase and our custom backend)

We do not collect location data unless your device or browser automatically provides it.

3. How We Use Your Information

We use your information for purposes including:

  • To provide access to your customer account
  • To process and manage orders
  • To verify identity and secure your account
  • To improve our website, app, and customer experience
  • To communicate about orders, updates, or service-related announcements
  • For internal administrative and operational purposes

We do not sell your personal data to any third parties.

4. How We Store and Protect Information

We use Supabase and a secure self-hosted backend to store and process customer information. Data security measures include:

  • Encrypted passwords
  • Encrypted network communication (HTTPS)
  • Role-based access controls
  • Secure databases with limited access
  • Regular monitoring and system updates

Despite our best efforts, no online service is 100% secure. We cannot guarantee absolute protection, but we take industry-standard measures to safeguard your data.

5. How We Share Information

We may share information only in the following circumstances:

5.1 Service Providers

Trusted service providers may handle data on our behalf strictly for operational purposes, such as:

  • Supabase (database, authentication, and storage)
  • Our internal backend systems and hosting providers

These providers are contractually required to protect your information.

5.2 Legal Requirements

We may disclose information if required by law, subpoena, or to protect the rights and safety of Houston Cash N Carry, our customers, or others.

We never sell or distribute your information for marketing purposes to third parties.

6. Your Choices and Rights

Because customer accounts are created internally, your options include:

  • Requesting updates or corrections to your customer account information
  • Requesting account deletion, subject to record-keeping requirements
  • Opting out of non-essential communications

For account changes, please contact your sales representative or our main office.

7. Mobile App Privacy

Our mobile application collects:

  • Login credentials (email + password)
  • Basic usage and diagnostic data
  • Device information needed to operate the app

The app does not track your location, access your contacts, camera, or microphone without your explicit permission.

8. Cookies and Tracking Technologies

Our website may use:

  • Essential cookies (required for login)
  • Performance/analytics logs (through Supabase backend logging)

We do not use third-party advertising trackers (Facebook Pixel, Google Ads, etc.).

9. Children’s Privacy

Our Services are intended for business customers only and are not directed toward individuals under 18 years old. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always include a “Last Updated” date at the top. Continued use of our Services indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or need assistance regarding your personal information, please contact us:

Houston Cash N Carry 16745 North Fwy Houston, TX 77090 Phone: +1 (281)-440-4800

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